Nonprofit Customer Service Representative – Entry Level

Midlothian, VA
Full Time
Entry Level

Are you looking to start a rewarding career in customer service while making a difference in your community? We are seeking Entry Level Nonprofit Customer Service Representatives to join our growing outreach and fundraising team.

This role is ideal for friendly, motivated individuals who enjoy working with people and want to gain hands-on experience in nonprofit fundraising, community outreach, and donor engagement. No prior experience is required—we provide full paid training!


💡 About the Role

As a Nonprofit Customer Service Representative, you’ll serve as the connection between our nonprofit partners and the community. You’ll engage with the public at charity events, retail activations, and fundraising campaigns, ensuring donors and supporters have a positive and meaningful experience.


🔑 Responsibilities

  • Represent nonprofit partners at fundraisers, community events, and outreach campaigns.

  • Provide excellent customer service by answering questions, explaining nonprofit missions, and encouraging donations.

  • Assist with event logistics such as registration, setup, and supporter engagement.

  • Build positive relationships with donors and maintain accurate contribution records.

  • Help distribute promotional materials and share campaign updates.

  • Work with team members to meet fundraising goals and deliver strong event outcomes.

  • Participate in ongoing training and development sessions to grow communication and outreach skills.


✅ What We’re Looking For

We welcome entry-level candidates from all backgrounds. No nonprofit or customer service experience required—just bring the right attitude and willingness to learn!

You’ll thrive in this role if you:

  • Are passionate about nonprofits, fundraising, or social impact.

  • Have strong communication and interpersonal skills.

  • Enjoy talking with people and building connections.

  • Are outgoing, reliable, and team-oriented.

  • Are 18+ and authorized to work in the U.S.

Bonus: Experience in customer service, sales, retail, or events is helpful but not required.


🎁 What We Offer

  • Competitive weekly pay with bonus opportunities.

  • Paid training in customer service, nonprofit fundraising, and community outreach.

  • Clear career growth opportunities into leadership and event management roles.

  • A chance to travel and support regional and national nonprofit campaigns.

  • A supportive team environment focused on collaboration and growth.

  • The opportunity to do meaningful work every day while developing professional skills.


🚀 Take the First Step in Your Nonprofit Career

If you’re ready to launch a career where you can grow professionally, build lasting skills, and make a difference in your community, we want to hear from you!

👉 Apply today to become a Nonprofit Customer Service Representative – Entry Level and start creating impact from day one.

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