Customer Service Representative - Entry Level - Immediate Hire

Richmond, VA
Full Time
Entry Level

We are seeking Entry Level Customer Service Representatives to join our fast-growing nonprofit fundraising and community outreach team. In this role, you’ll bring nonprofit campaigns to life through face-to-face marketing, local events, and grassroots fundraising initiatives.

This is not a call center job—no cold calling, no telemarketing, no scripts. Instead, you’ll have genuine, in-person conversations that connect communities with social impact causes.


🌟 About Us

We are a mission-driven marketing and fundraising firm that partners with nationally recognized nonprofits, advocacy groups, and charitable organizations. Our focus is on creating powerful connections between nonprofits and local communities through event marketing, fundraising campaigns, and community outreach programs.

By building awareness and inspiring donors, our team helps nonprofits expand their reach and amplify their impact.


🎯 Entry Level Customer Service Representative Responsibilities

As an Entry Level Customer Service Representative, you’ll be the face of nonprofit campaigns in the community. Your role is to create meaningful interactions and encourage community members to support important causes.

Day-to-day responsibilities include:

  • Represent nonprofit organizations at fundraising events, local marketing campaigns, and community outreach activities

  • Engage in face-to-face customer service conversations with potential donors and community members

  • Share impactful nonprofit stories and educate the public about missions, programs, and goals

  • Provide excellent customer service while promoting awareness and encouraging donor participation

  • Build lasting donor relationships and support ongoing community fundraising efforts

  • Work collaboratively with a team to achieve campaign goals and fundraising targets


✅ Qualifications – Who We’re Looking For

No customer service or fundraising experience is required—we provide paid training and mentorship. We’re looking for motivated entry-level candidates who are passionate about people, causes, and community change.

You’re a great fit if you:

  • Are enthusiastic, outgoing, and enjoy talking to people

  • Have strong communication and customer service skills

  • Are reliable, coachable, and eager to learn

  • Are passionate about nonprofit fundraising, community outreach, or social impact

  • Thrive in fast-paced, public-facing roles

  • Are 18+ with legal authorization to work in the U.S.


🎁 What We Offer

We believe in career growth, purpose, and opportunity. Our team members gain valuable entry-level training and hands-on experience that open doors to long-term careers in nonprofit marketing, event fundraising, and campaign management.

Here’s what you’ll receive:

  • 💰 Paid training in customer service, nonprofit fundraising, and community engagement

  • 🚀 Career advancement opportunities into leadership, campaign management, and nonprofit program coordination

  • 🌍 Travel opportunities to represent nonprofits at major community events and outreach programs

  • 🤝 A collaborative, fun, and supportive team environment

  • 📚 Professional development in nonprofit marketing, donor relations, and event fundraising

  • 💼 Work that makes a real difference in communities nationwide


🌈 Apply Today – Start Your Entry Level Career in Nonprofit Fundraising

If you’re looking for an entry-level customer service job that goes beyond the typical 9-to-5 and gives you the chance to make an impact every day, this is the opportunity for you.

📢 Apply now to join our team as an Entry Level Customer Service Representative – Nonprofit Fundraising & Community Outreach and start building a career where every conversation creates change.

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